1. Introduction

WebRK Private Limited ("we", "our", or "us") operates Smart Bahi Khata.

This Privacy Policy explains how information may be collected, used, stored, and handled when you use the Smart Bahi Khata application, website, and related services.

2. Information We May Collect

Depending on how you use Smart Bahi Khata, we may collect or receive the following categories of information:

• Account information: such as your name, mobile number, email address, and information required to create or maintain your account.
• Business information: such as business name, business category, and other information you choose to provide.
• Ledger and transaction information: such as customer records, entries, payments, income, expenses, loans, and other business records that you enter into the application.
• Uploaded content: such as images, receipts, invoices, documents, or other files that you voluntarily upload through available features.
• Device and usage information: such as device type, operating system, application version, language, and limited diagnostic or technical information used to operate and improve the service.

We do not require you to provide information that is not necessary for the feature you choose to use, except where required by applicable law.

3. How We Use Information

We may use information for purposes such as:

• Creating and maintaining your account.
• Providing the features and services you request.
• Saving and displaying the records you enter into the application.
• Providing account-related notifications, reminders, and service communications.
• Processing subscriptions and managing purchases where applicable.
• Providing customer support.
• Improving application performance, reliability, and user experience.
• Detecting, preventing, and addressing fraud, abuse, security issues, or technical problems.
• Complying with applicable legal obligations.

4. Notifications and Communications

Smart Bahi Khata may provide service-related notifications, reminders, verification messages, and other communications necessary to operate your account or requested features.

Where promotional communications are permitted, you may have the option to opt out of promotional communications. Important service, security, account, or transaction-related communications may still be sent when necessary.

5. Sharing of Information

We do not sell your personal information.

We may share limited information with service providers or partners when reasonably necessary to operate, maintain, secure, or improve Smart Bahi Khata.

Such parties may process information on our behalf for purposes such as hosting, authentication, communications, analytics, customer support, payment processing, or other operational services.

We may also disclose information when required by law, legal process, court order, or to protect the rights, safety, and security of our users, our services, or others.

6. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission, storage system, or digital service can be guaranteed to be completely secure. You should also take reasonable steps to protect your account and device.

7. Backup and Data Recovery

Smart Bahi Khata may provide backup and recovery features depending on the application version, platform, account, and features available to you.

Backup availability may depend on your device, account access, internet connection, available storage, and other factors.

You are responsible for maintaining appropriate copies of important records when necessary. We recommend that important business information not be maintained solely in one digital location.

8. Data Retention and Deletion

We retain information for as long as reasonably necessary to provide the services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

You may request deletion of your account and associated information, subject to applicable legal requirements and legitimate operational or security needs.

Some information may need to be retained for a limited period where required by law or necessary for legitimate purposes.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• Accessing or reviewing certain account information.
• Updating inaccurate account information.
• Requesting deletion of your account or associated information.
• Managing certain notification or promotional communication preferences.
• Contacting us regarding privacy-related questions or requests.

To make a privacy-related request, please contact us using the details provided below.

10. Children's Privacy

Smart Bahi Khata is not intended for children under 13 years of age.

We do not knowingly seek to collect personal information from children under 13. If you believe that a child has provided personal information through our services, please contact us so that we can review the request and take appropriate action.

11. Third-Party Services and Links

Smart Bahi Khata may use third-party services or provide links to third-party websites or services where necessary for certain features.

Third-party services may have their own privacy policies and terms. We encourage you to review the applicable policies of third-party services that you choose to use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

The updated policy will be published on this page with a revised effective date where appropriate.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: